Your reply library.
Replies you keep here are used, a few at a time, so new drafts sound like you. Only the reply text is kept, with the subject address, loan numbers and borrower names removed. Delete any of them at any time.
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Paste a reply you wrote before.
Past requests.
Every request you have sent. Its text and draft are deleted within 7 days of sending the draft; the record of it stays.
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